Terms of Service

Fig Facial Terms of Use

Last Updated: November 22nd, 2022

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS DISCLAIMERS, INDEMNITIES AND LIMITATIONS OF LIABILITIES.

These Terms of Use (“Terms”) constitute an agreement between you (“you” or the “user”) and Fig Facial Inc. and its affiliates, subsidiaries or assigns (collectively, “Fig Facial,” “we,” “us” or “our”).  This website, https://formulafig.com/, (the “Website”) is owned and operated by Fig Facial.  Access and use of this Website and our services provided through the Website and offline (together, the “Services”) are provided by Fig Facial to you on condition that you accept these Terms of Use.  By accessing or using this Website or the Services (including the purchase of any products offered on the Website (“Products”) and the booking of any treatment services at our physical locations), you signify that you have read, understand, and agree to be bound by these Terms of Use.  If you do not agree to accept these Terms of Use, you may not access or use this Website or the Services.

ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE “ARBITRATION PROVISION AND CLASS ACTION WAIVER” SECTION BELOW, AND UNLESS YOU OPT-OUT AS SET FORTH IN THAT SAME SECTION, YOU AGREE THAT DISPUTES BETWEEN YOU AND FIG FACIAL OR OTHER PARTIES DESCRIBED HEREIN WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AT THE ELECTION OF EITHER PARTY, AND YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO BRING OR RESOLVE ANY DISPUTE AS OR TO PARTICIPATE IN A CLASS, PRIVATE ATTORNEY GENERAL, REPRESENTATIVE, OR COLLECTIVE ACTION IN COURT OR IN ARBITRATION.

These Terms of Use govern the relationship between you and Fig Facial with respect to your use of this Website and its related Services. You agree that the agreement formed by these Terms of Use are like any written agreement signed by you, and you agree to be bound by, and fully comply with, their terms. You represent and warrant that you have all necessary right, power and authority to enter into these Terms and Conditions and to perform and otherwise discharge all of your obligations hereunder.

You understand that aspects of this Website and the Services may not be available in all jurisdictions and that you are responsible for ensuring that it is lawful for you to use this Website and receive the Services in your jurisdiction.

We reserve the right at any time to change: (i) the terms and conditions of these Terms of Use; (ii) this Website or the Services, including terminating, eliminating, supplementing, modifying, adding or discontinuing any content or feature or data or service on or available through this Website or the Services or the hours that they are available; (iii) any fees or charges, if any, related to the use of this Website or the Services; and (iv) the equipment, hardware or software required to use and access this Website or the Services.

Any changes we make to these Terms of Use will be effective immediately upon posting on this Website. Be sure to return to this Website periodically to ensure you are familiar with the most current version of these Terms of Use.

  • YOU AGREE TO OUR PRIVACY POLICY

  • Fig Facial has made a commitment to protecting the privacy of those who use the Services.  Please review our privacy policy [insert link to Privacy Policy] (“Privacy Policy”).  Our Privacy Policy is incorporated by reference in these Terms.  By using the Services, you are consenting to and agreeing to be bound by the Privacy Policy.

    When you use the Services, you consent to receive communications from us electronically via the Services, email, or otherwise.  You agree to provide accurate, current, and complete information about yourself when you use the Services and to update such information while you continue to use the Services.

  • USE OF THIS WEBSITE

  • This Website is hosted on servers in British Columbia, Canada and on servers in the United States of America. Accordingly, your access and use of this Website shall be deemed to be provided in British Columbia and/or the United States and subject to British Columbia law and the laws of Canada and/or the United States applicable therein.  If you access this Website from outside of Canada and/or the United States, you do so at your own risk and are responsible for compliance with local, national or international laws, including, without limitation, securities laws and import and export laws.  In particular, you understand that this Website, the Services or both may not be available in all jurisdictions and that you are responsible for ensuring that it is lawful for you to use this Website and receive the Services in your jurisdiction.

    Furthermore, if you are residing in a jurisdiction where it is forbidden by law to participate in the activities offered by this Website or the Services, you may not enter into these Terms of Use or use this Website or the Services. By using this Website you are explicitly stating that you have verified in your own jurisdiction that your use of this Website and the Services is allowed.

    If you are residing in a jurisdiction which restricts the use of internet-based applications according to age, or which restricts the ability to enter into agreements such as set out in these Terms of Use based on age and you are under such age limit, you may not enter into these Terms of Use or use this Website or the Services.

    You may only access and use this Website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any criminal law, intellectual property law, privacy law or any other applicable law or regulation. You represent and warrant that you are at least the age of majority in your jurisdiction of residence and are legally capable of entering into a binding contract.

    We reserve the right to suspend or terminate Your Account without warning with or without Cause.

    1. SERVICES AND YOUR ACCOUNT

    In order to access and use certain Services available on this Website (including the purchase of Products), you may need to sign up for, open and maintain an account (your “Account”) with us.  Prior to completing the signup process for your Account, you may be required to confirm your acceptance of all of the terms and conditions of these Terms of Use. If you do not agree to these Terms of Use, you may not sign up for an Account and you shall not have the right to use such Services.

    You represent and warrant that at all times you will: (i) provide accurate, current and complete information about yourself as prompted by our registration form or otherwise; and (ii) maintain and promptly update your information (including your e-mail address) to keep it accurate, current and complete.  If you provide any information that is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we shall have the right to suspend or terminate your Account and any or all privileges on this Website and to refuse any and all current or future use of this Website.

    During the registration process, you may be required to choose a user name and enter your email address.  You acknowledge and agree that Fig Facial may rely on this email address or user name to identify you.  You shall be responsible for protecting the confidentiality of your user name(s) and/or password(s), if any.  You are responsible for all use of your Account, regardless of whether you authorized such access or use, and for ensuring that all use of your Account complies fully with the provisions of these Terms of Use.  You must not choose a username that infringes the rights of any third party or which is offensive, racist, obscene, hurtful, unlawful or otherwise inappropriate. You agree not to transfer your right to use or access this Website or the Services via your username or password to any third person.

    WE HEREBY DISCLAIM ANY AND ALL LIABILITY FOR ANY UNAUTHORIZED USE OF YOUR ACCOUNT FOR WHICH WE ARE NOT RESPONSIBLE.

    Any conduct that in our sole discretion restricts or inhibits anyone else from using or enjoying the Services will not be permitted.  We reserve the right in our sole discretion to remove or edit any content and to terminate your Account for any reason.

  • MOBILE DEVICES AND MOBILE APPLICATIONS 

  • If you use a mobile device to access the Services optimized for mobile-viewing, or use a mobile application, the following additional terms and conditions (“Mobile Terms”) also apply to you.  Your access to the Services via your mobile device or use of a mobile application confirms your agreement to these Mobile Terms, as well as the rest of the Terms.  

    You may opt in to receive SMS text messages on your mobile device.  Your consent is not required as a condition of purchasing any goods or services from us.  Data obtained from you in connection with this text messaging service may include your mobile phone number, your carrier’s name, and the date, time, and content of your messages and other information you provide to Fig Facial as part of this service.  We may use this information to contact you and provide services you request from us. 

    Fig Facial will not be liable for any delays in the receipt of any text messages.  Delivery is subject to effective transmission from your network operator.  You understand that wireless service through Wi-Fi or a participating mobile service provider may not be available in all areas at all times and may be affected by product, software, coverage or other service changes made by your mobile service provider or otherwise.  You agree that you are solely responsible for all message and data charges that apply to use of your mobile device to access the Website or use of a mobile application.  All such charges are billed by and payable to your mobile service provider.  Please contact your participating mobile service provider for pricing plans, participation status and details.  

  • ELIGIBILITY

  • You represent and warrant that you: (a) are above the legal age of majority in your jurisdiction of residence; (b) have not previously been suspended or removed from the Websiteor our Services; (c) will only provide us with true, accurate, current and complete information if you register for an account—if we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the Services (or any portion thereof); and (d) have full power and authority to enter into these Terms and in doing so will not violate any other agreement to which you are a party.

  • WE DO NOT PROVIDE MEDICAL ADVICE 

  • Fig Facial does not provide health or medical advice through the Websites.  The services that you obtain or receive from Fig Facial, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Website, is for informational, scheduling and payment purposes only.  All medically related information, including, without limitation, information shared via the Website, Fig Facial emails and text messages, and Fig Facial advertising is for informational and communicative purposes only.

    WHILE WE HOPE THE WEBSITE IS USEFUL IN YOUR HEALTHCARE JOURNEY, IT IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.  DO NOT USE THE SERVICES FOR EMERGENCY MEDICAL NEEDS.  IF YOU EXPERIENCE A MEDICAL OR MENTAL HEALTH EMERGENCY, ARE THINKING ABOUT SUICIDE OR TAKING ACTIONS THAT MAY CAUSE HARM TO YOU OR TO OTHERS, IMMEDIATELY CALL A HEALTHCARE PROFESSIONAL AND/OR AN EMERGENCY SYSTEM.  YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.  NOTHING STATED, POSTED, OR AVAILABLE THROUGH ANY SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE, DENTISTRY, NURSING, PHARMACY, OR OTHER PROFESSIONAL HEALTHCARE ADVICE, OR THE PROVISION OF MEDICAL CARE.  ONLY LICENSED HEALTHCARE PROVIDERS MAY PROVIDE HEALTHCARE ADVICE.  YOU ARE SOLELY RESPONSIBLE FOR YOUR DECISION TO OBTAIN TREATMENT FROM A HEALTHCARE PROFESSIONAL.  

    If you rely on any content on the Website, you do so solely at your own risk.  We encourage you to independently confirm any content on the Website relevant to you with other sources, including your healthcare provider, medical associations relevant to the applicable specialty, your state medical boards, and the appropriate licensing or certification authorities to verify listed credentials and education.

    1. SALE OF PRODUCTS

    This Website may allow you to purchase Products from time to time. We reserve the right to refuse

    service to anyone, at any time, for any reason.

    Should you choose to purchase a Product, please note that advertisements on this Website for Products are invitations to you to make offers to purchase Products and are not offers to sell.  Your properly completed and delivered order form constitutes your offer to purchase the Products referenced in your order.  Your order for a Product will be deemed to be accepted only if and when we send an order confirmation to your email address.  That confirmation constitutes our acceptance of your order.

    Some situations may result in your order for Product(s) being cancelled.  These include, but are not limited to: (i) limitations on the quantities of any Products available for purchase; (ii) inaccuracies or errors in Product or pricing information; (iii) Product restrictions mandated by local, provincial, national or international regulations; and (iv) problems identified by our credit and fraud avoidance group.  We may also require additional verifications or information before accepting any order.

    For the avoidance of doubt, we reserve the right, at our sole discretion to limit quantities available for sale or sold, and the right at any time to reject, correct, cancel or terminate any order for reason whatsoever. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit to the credit card you used to make the purchase in the amount of the charge.

    Subject to applicable laws, we may amend this Website, and the Products listed on this Website, and/or the amounts that we charge for same at any time, without prior notice.

    SUBJECT TO SECTION 10 BELOW, ALL SALES ARE FINAL.

  •  PAYMENT

  • The prices displayed on this Website are quoted in Canadian dollars or United States dollars, depending on the location from which you are accessing the Website.” 

    Product prices do not include any applicable sales, use, excise, value-added or other taxes or governmental charges, and you shall be responsible for the same. Also note that the price of any Product on our Website does not include shipping and handling, payment processing fees, or any other processing fees or expenses. You are also responsible for the payment of each of these.

    At the time you place an order for Products, you will be required to provide your payment information. You represent and warrant that: (i) such information is both valid and correct; and (ii) you are the person referred to in the payment information provided.

    Please note that the credit card issuers whose credit cards we accept (the “Payment Networks”) have established guidelines, bylaws, rules, and regulations (collectively, the “Payment Network Rules”).  We are required to comply with all applicable Payment Network Rules.  The Payment Networks may amend the Payment Network Rules at any time and without notice to us or to you.  We reserve the right to amend this Agreement at any time for the purposes to comply with: (i) the Payment Network Rules; as well as (ii) the requirements of our third party payment processing service provider.

    To purchase any Products:

  • you must have been issued a valid credit/debit card from a member of the Payment Network who has authorized Fig Facial to process a charge on their credit/debit card in the amount of the total purchase price for the Products; and
  • you also consent to be billed for each transaction under this Agreement (or, as the case may be, on a recurring basis) in compliance with: (i) applicable legal requirements; and (ii) the requirements disclosed to you by your credit card issuer.
  • Under no circumstances will we be responsible: (i) for any charges that your credit card issuer may apply to you as a result of our processing your order; (ii) if your credit card issuer refuses or fails to authorize payment by you; or (iii) for any delays or non-delivery of the item that you endeavored to purchase arising from any validation checks that may be carried out regarding your payment or identification.

  • SHIPPING AND DELIVERY

  • As provided above, you are responsible for all shipping and handling costs or fees associated with your purchase.

    Fig Facial only ships Products to addresses in Canada and the United States.

    Title to any Products purchased by you and risk of loss shall pass onto you upon delivery of the Products to a shipper/carrier. Fig Facial cannot be held responsible for packages that are undeliverable or delivered to an incorrect address due to incorrect or incomplete address information entered (customer address input error).

    Packages returned to Fig Facial as unclaimed (not picked up at local postal outlet or from a private carrier including UPS, FedEx, etc.), refused (by addressee or customs), or packages returned due to incorrect address information (customer address input error) may be subject to a 15% restocking fee if returned in resalable condition, as well as additional deductions for the original shipping charges (or equivalent if shipping charges were included in the purchase price) and any return shipping charges.

  • RETURNS AND REFUNDS

  • If you are not satisfied with a Product and have reason to suspect it is defective, please contact us and we will do our best to make sure you are happy.  

    However, no returns or exchanges will be accepted:

  • after fourteen (14) days from the date upon which you received the Product;
  • on any Product that has been opened; 
  • on any Product that is no longer in an original /resalable condition; or 
  • on any tax, duty, fee, cost, expense, or anything other than the purchase price of the Product itself.
  • Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us.  If you return items purchased via PayPal in one of our Fig Bars, we’ll exchange or issue you a product credit. 

    Online exchanges are not supported at this time.  Gift cards are non-refundable and non-transferable.  

    To Request a Refund:

    1. Email hello@formulafig.com with the following information so that we can process your return and send you a return label as quickly as possible:

    Order Number

    Item to be Returned

    Date of Order

    Your Full Name

    Your Full Address and Phone Number

    1. A Formula Fig guest care associate will contact you with a return label.
    2. Pack your products into a box with the original packing slip and affix the return label to the front before dropping off at your local carrier for shipment.

    Please allow up to 14 business days for returns processing once your return has been received at the warehouse.

    If you have any questions, please email us at hello@formulafig.com.

  • SHIPPING POLICY 

  • Formula Fig offers Ground shipping (4-9 business days), Expedited shipping (2-5 business days) and Priority shipping (1-3 business days).  Shipping costs will not be refunded if the order is returned.  However, Formula Fig makes not promises, warranties, representations, or guarantees that any Product will arrive at any particular time or date. 

    Formula Fig online orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Ground are processed and shipped within 2 business days, depending on product availability. 

    Once your order has left our warehouse, you will receive a shipment confirmation email. The email will contain shipment details, your tracking number, and a link to the selected carrier site. If you have an active account, tracking information will also be updated for each order in the My Account section of our website.

    Taxes & Duties

    Prices displayed on the Formula Fig site do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of product, and will be displayed on the checkout page.

    Additional duty charges will be applicable to shipments outside of Canada.

    If you have any questions, please email us using the information in the “Contact Us” section below. 

    Note, currently we do not support PO Box address shipping.

  • CODE OF CONDUCT

  • You agree that you will not attempt to, nor permit any third party to, enter restricted areas of Fig Facial’s computer systems or perform functions that you are not authorized to perform pursuant to these Terms of Use. In addition, and without limiting the foregoing, you agree not to:

  • use tools which hack or alter this Website or the Services, or that allow you to connect to this Website’s or the Services’ private binary interface or utilize any interfaces other than those provided by us to you;
  • attempt to obtain a password or other private account information from any other user of this Website or the Services;
  • create multiple Accounts for the purpose of sale or transfer to others, transfer your Account to others, park your Account or those of others, or use another person’s Account with Fig Facial;
  • mirror or frame any part of this Website without Fig Facial’s express prior written consent; or
  • use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way reproduce or circumvent the navigational structure or presentation of this Website, without Fig Facial’s express prior written consent.
  • We reserve the right, in our sole discretion, to take any actions we deem necessary and appropriate to preserve the integrity of this Website and the Services.

  • USER CONTENT

  • In the event that the Website enables you to post any comments, suggestions, feedback or other content (collectively, “User Content”), you are solely responsible for User Content that you post or upload on the Website.  By submitting User Content to the Website you agree to:

  • not post anything that (a) is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy or publicity of another person; (b) is bigoted, hateful, or racially or otherwise offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; or (d) otherwise harms or can reasonably be expected to harm any person or entity;
  • not post anything that is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them, including a submission that is, or represents an attempt to engage in, child pornography, stalking, sexual assault, fraud, trafficking in obscene or stolen material, harassment, theft, or conspiracy to commit any criminal activity;
  • not post anything that infringes or violates any right of a third party including (a) copyright, patent, trademark, trade secret or other proprietary or contractual rights; (b) rights of privacy (specifically, you must not distribute another person’s personal information of any kind without their express permission) personality or publicity; or (c) any confidentiality obligation;
  • not post anything that (a) does not generally pertain to the designated topic or theme of this Website or the Services; (b) violates any specific restrictions applicable to this Website or the Services, including age restrictions and procedures; or (c) is antisocial, disruptive, or destructive, including anything that can be construed as “spamming”, “flooding”, or “trolling”, as those terms are commonly understood and used on the internet;
  • not post anything that: (a) expresses or implies that any statements you make or actions you take are endorsed by us; (b) impersonates another person (including celebrities); (c) indicates that you are an Fig Facial employee, representative of Fig Facial; or (d) attempts to mislead users by indicating that you represent Fig Facial or any of Fig Facial’s partners or affiliates;
  • not post anything that is commercial, business-related or advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations); and
  • not post anything that contains a virus or other harmful component, or otherwise tampers with, impairs or damages the Services or any connected network, or otherwise interferes with any person or entity enjoyment of the Website or the Services.
  • We strive to provide an enjoyable online experience for our users, so we may—but are not obligated to—monitor any or all activity on our Website or the Services, including in the public discussion areas, bulletin boards, forums, blogs, and elsewhere, to foster compliance with these Terms of Use.  We reserve the right to remove any User Content that in whole or in part, at our sole discretion, violates these Terms, is likely to harm our reputation, is deemed inappropriate or otherwise poses a risk of harm to any other person.  We also reserve the right to deactivate Your Account or otherwise prevent your use and/or participation on Website at any time and for any reason.  If you have reason to believe that another person is using the Website or our Services in a way that is harmful to you (e.g., to impersonate or imitate you, or to stalk, bully, threaten, intimidate or otherwise harass you), we urge you to contact your local authorities, or appropriate municipal, provincial, state or federal agencies.

    Please note that we do not make any representations, warranties or guarantees that: (i) the Website, the Services, or any portion thereof, will be monitored (e.g., for accuracy or unacceptable use); (ii) apparent statements of fact will be authenticated; or (iii) we will take any specific action (or any action at all) in the event of a challenge or dispute regarding compliance or non-compliance with these Terms of Use. We generally do not pre-screen any communications, content or other materials before it is posted, uploaded, transmitted, sent or otherwise made available on this Website or through the Services by users, so you may be exposed to certain communications, content or other materials that is opinionated, offensive, inappropriate, and/or violates these Terms of Use.

    We have the right, but not the obligation, to delete any communications, content or other materials on this Website at any time without notice or liability to you.

    By submitting User Content to the Website, you automatically grant Fig Facial the royalty-free, perpetual, irrevocable, non-exclusive right and license, but not the obligation, to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distribute, sub-license and otherwise exploit such User Content (in whole or in part) worldwide in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such User Content, without payment to you or to any third parties.  With respect to any User Content that you post on this Website, you agree that: (i) Fig Facial and its affiliates have no obligation to you or anyone else concerning such User Content; (ii) such User Content is not confidential; (iii) Fig Facial and its affiliates may use, disclose, distribute or copy such User Content (including any ideas, concepts or know-how contained in such User Content) for any purpose and without restriction or obligation to you or to anyone else during the term of the Terms of Use and afterwards; and (iv) such User Content is truthful and do not violate the legal rights of others.

    You agree that we may access, preserve and disclose your account and any User Content posted, uploaded, received or otherwise communicated if required to do so by law or with the good faith belief that such access, preservation or disclosure is reasonably necessary to: (i) comply with an enforceable subpoena or other legal process; (ii) enforce these Terms; (iii) respond to claims that any information violates the rights of third parties; (iv) respond to your requests for customer service or allow you to use the Website in the future; or (v) protect the rights, property or personal safety of Fig Facial or its members, employees, agents, affiliates, residential communities or any other person.

    If it is determined that you retain moral rights (including rights of attribution or integrity) in the User Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the User Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the User Content by Fig Facial or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Content; and (d) you forever release Fig Facial, and its licensees, successors and assigns, from any claims that you could otherwise assert against Fig Facial by virtue of any such moral rights.  You also permit any other user to access, view, store or reproduce the User Content for that user's personal use.

    User Content submitted by you will be considered non-confidential and Fig Facial is under no obligation to treat such User Content as proprietary information except pursuant to Fig Facial’s Privacy Policy.  Without limiting the foregoing, Fig Facial reserves the right to use any User Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it.  Fig Facial is under no obligation to edit, delete or otherwise modify User Content once it has been submitted to Fig Facial.  Fig Facial shall have no duty to attribute authorship of User Content to you, and shall not be obligated to enforce any form of attribution by third parties.

  • OUR MATERIALS

  • Fig Facial may make certain information, content, software or other materials (including but not limited to copyrights, patents, database rights, graphics, designs, text, logos, trade dress, trademarks, and service marks) available to you from this Website from time to time (collectively, the “Fig Facial Materials”).   All Fig Facial Materials are protected by trade dress, copyright, patent, and trademark laws, as well as various other intellectual property and unfair competition laws.  If you download, access or use any Fig Facial Materials, you agree that such materials: (i) may only be used for your personal and non-commercial use; (ii) may not be modified, used to create a derivative work, incorporated into any other work or otherwise exploited without Fig Facial’s prior written permission; and (iii) shall only be used in compliance with any additional license terms accompanying such materials.  Fig Facial does not transfer the title or the intellectual property rights to the Fig Facial Materials to you, and retains full and complete title to the Fig Facial Materials as well as all intellectual property rights therein. You agree not to sell, share, redistribute, or reproduce the Fig Facial Materials.  Fig Facial or its licensors own all related trademarks and logos, and you agree not to copy or use them in any manner.

    This Website (including its organization, and presentation and Fig Facial Materials) is the property of Fig Facial and its licensors and may be protected by intellectual property laws including laws relating to copyrights, trade-marks, trade-names, internet domain names and other similar rights. 

    The Fig Facial Materials are information and educational resources.  Procedures, products, services and devices discussed and/or marketed through the Website are not applicable to all individuals, patients or all clinical situations.  Any procedures, products, services or devices represented through the services by advertisers, sponsors, and other participants of the services, either paid or unpaid, are presented for your awareness and do not necessarily imply, and we make no claims as to, safety or appropriateness for any particular individual or prediction of effectiveness, outcome or success.  You should always consult with your doctors, nurses, or other medical professionals before making any decisions.

  • USE OF WEBSITE AND FIG FACIAL MATERIALS

  • The information and materials contained on the Website, and these Terms, policies, and descriptions on the Website, are subject to change.  You accept sole responsibility for all of your activities using the Website.  Your use of the Website is limited to the intended function of the Website.  Unauthorized use of the Website and systems, including but not limited to unauthorized entry into Fig Facial’s systems or misuse of any information posted on the Website, is strictly prohibited.  You may not use the Website in a manner that: 

    1. harasses, abuses, stalks, threatens, defames, or otherwise infringes or violates the rights of any party (including but not limited to rights of publicity or other proprietary rights); 
    2. is unlawful, fraudulent, or deceptive; 
    3. uses technology or other means to access content or systems of Fig Facial in a manner that is not authorized by Fig Facial; 
    4. uses or launches any automated system, including, without limitation, “robots,” “spiders,” or “offline readers,” to access content or systems of Fig Facial; 
    5. attempts to introduce viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; 
    6. attempts to gain unauthorized access to Fig Facial’s computer network or user accounts; 
    7. encourages conduct that would constitute a criminal offense or that gives rise to civil liability; 
    8. violates these Terms or any other Fig Facial policies;
    9. attempts to damage, disable, overburden, or impair Fig Facial servers or networks;
    10. fails to comply with applicable third-party terms; or
    11. constitutes any other inappropriate conduct, as determined by us in our sole discretion.
  • AVAILABILITY

  • While we endeavour to keep downtime to a minimum, we cannot and do not promise that theWebsite or the Services will be uninterrupted, secure or error-free.  We reserve the right to interrupt/suspend this Website or the Services, or any part thereof, with or without prior notice for any reason.  At times you may experience difficulty accessing the Website or communicating with Fig Facial through the Internet, or other electronic wireless services, as a result of high Internet traffic, transmission problems, systems capacity limitations, or other problems.  Any computer system or other electronic device, whether it is yours, an Internet service provider’s, or Fig Facial’s, can experience unanticipated outages or slowdowns or have capacity limitations.  Fig Facial is not responsible for failure or delay of performance caused by such problems, and Fig Facial makes no warranties as to the Websites’ availability.

  • ACCESS TO THE INTERNET

  • You are solely responsible for obtaining and maintaining all internet, computer hardware and other equipment needed to access and use this Website and the Services, and you shall be solely responsible for all charges and fees related thereto.

    Please note that the Internet is not a fully secure medium and any communication may be lost, intercepted or altered.  Fig Facial is not liable for any damages related to communications to, or from, this Website or the Services.

  • CURRENCY OF WEBSITE

  • Fig Facial updates the information on this Website and the Services periodically.  However, Fig Facial cannot guarantee or accept any responsibility or liability for the accuracy, currency or completeness of the information on this Website and the Services.  We have the right, but not the obligation, to correct any errors, inaccuracies or omissions and to change or update this Website (including the Fig Facial Materials) and the Services at any time, without prior notice to you (including after an order has been placed by you).

  • LINKS TO OTHER WEBSITES AND SERVICES

  • This Website or the Services may contain links to outside services and resources, the availability and content of which Fig Facial does not control.  We are not responsible for examining or evaluating, and we do not warrant the offering of these services and resources or the content of these websites.  Fig Facial does not assume any responsibility or liability for the actions, products, and content of these and any other websites.  Any concerns regarding any such services or resources should be directed to the service or resource.  The inclusion of these links does not imply that Fig Facial monitors or endorses these websites.  

    FIG FACIAL SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS, CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH THE USE OF OR THE RELIANCE UPON ANY INFORMATION, CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY THIRD PARTY WEBSITES OR LINKED RESOURCES.


  • SECURITY

  • Fig Facial makes no warranty whatsoever to you, express or implied, regarding the security of the Website, including with respect to the ability of unauthorized persons to intercept or access information transmitted by you through the Website.  You acknowledge and agree that you are solely responsible for maintaining the security of your devices and passwords.  Fig Facial is not responsible for any losses resulting from the loss or theft of your device, the loss or theft of your information transmitted from or stored on your devices, or any losses arising from the use of your device by someone whom you have given access.  You are required to notify us of any unauthorized use of the Website by using the contact information in the “Contact Us” section below.

    To protect the security of your information, Fig Facial may require you to authenticate your identity (i.e., prove that you are who you say you are) when you use the Website.  

    Due to technical difficulties with the Internet, Internet software or transmission problems could produce inaccurate or incomplete copies of information contained on this Website or the Services. Due to the ability to share certain content and materials, computer viruses or other destructive programs may also be inadvertently downloaded from this Website or the Services.  Fig Facial recommends that you install appropriate anti-virus or other protective software.

    FIG FACIAL SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY SOFTWARE, COMPUTER VIRUSES OR OTHER DESTRUCTIVE, HARMFUL OR DISRUPTIVE FILES OR PROGRAMS THAT MAY INFECT OR OTHERWISE IMPACT YOUR USE OF YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING ON THIS WEBSITE OR THE SERVICES OR YOUR DOWNLOADING OF ANY USER MATERIALS OR OTHER CONTENT FROM THIS WEBSITE. 

  • SEVERABILITY/NO WAIVER

  • If any provision of these Terms of Use is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.  Fig Facial’s failure to enforce the strict performance of any provision of these Terms or the additional terms and conditions for any product or service will not constitute a waiver of our right to subsequently enforce such provision or any other provisions of these Terms or the additional terms and conditions.

    Sections 20, 22, 23, 24, 27, and 28 will survive any termination or expiry of these Terms of Use. 

  • DISCLAIMERS: WEBSITE, SERVICES AND MATERIALS PROVIDED “AS-IS”

  • EXCEPT AS OTHERWISE PROVIDED EXPLICITLY HEREIN, THIS WEBSITE, THE PRODUCTS, THE SERVICES AND THE FIG FACIAL MATERIALS ARE PROVIDED “AS IS”, “WHERE IS”, AND “WITH ALL FAULTS”, WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. FIG FACIAL DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE, THE SERVICES OR THE FIG FACIAL MATERIALS (A) WILL MEET YOUR REQUIREMENTS, (B) THAT THEIR USE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR (C) THE CONTENT THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. FIG FACIAL UNDERTAKES NO OBLIGATION TO UPDATE THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FIG FACIAL, OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY REGARDING THE SERVICES NOT EXPRESSLY STATED IN THESE TERMS. YOU UNDERSTAND AND ACKNOWLEDGE THAT ADDITIONAL DISCLAIMERS, LIMITATIONS, AND NOTICES REGARDING THE SERVICES AND ITS CONTENT AND DATA MAY BE PROVIDED BY FIG FACIAL FROM TIME TO TIME WITHIN THE SERVICES.

    PLEASE NOTE THAT SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN REPRESENTATIONS OR WARRANTIES. AS SUCH, THE FOREGOING DISCLAIMER WILL APPLY TO YOU TO THE EXTENT PERMITTED BY APPLICABLE LAW.

    NOTHING ON THE WEBSITE OR SERVICES SHALL BE CONSTRUED AS LEGAL, FINANCIAL, MEDICAL, OR OTHER ADVICE, AND YOU ARE SOLELY RESPONSIBLE FOR MAKING ALL DECISIONS TO COMPLY WITH ALL APPLICABLE LAWS, REGULATIONS, CODES, OR STANDARDS.

    WE DO NOT WARRANT THAT THE WEBSITE AND ITS SERVERS ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL CONTENT.  IF YOUR USE OF THE SERVICES, THE MATERIAL, OR THE SOFTWARE RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, WE ARE NOT RESPONSIBLE FOR THOSE COSTS.

  • LIMITATION OF LIABILITY

  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIG FACIAL, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS, REVENUES, FINANCIAL LOSSES, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF FIG FACIAL, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, FOR ANY CLAIM, COST, DAMAGE, OR LOSS ARISING OUT OF OR RELATING TO THE SERVICES, INCLUDING FOR ANY WARRANTIES THAT MAY NOT BE EXCLUDED, SHALL NOT EXCEED THE AMOUNT YOU PAID TO FIG FACIAL DURING THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY OR FIVE ($5.00) DOLLARS CAD, WHICHEVER IS GREATER (THE “LIABILITY CAP”).  FIG FACIAL AND YOU AGREE THAT THE LIABILITY CAP SHALL INCLUDE ALL FORMS OF DAMAGES.  THE CONSIDERATION BEING PAID TO FIG FACIAL UNDER THESE TERMS OF USE DOES NOT INCLUDE ANY CONSIDERATION FOR FIG FACIAL TO ASSUME ANY RISKS BEYOND THOSE EXPRESSLY ASSUMED HEREIN AND IF ANY SUCH RISKS WERE TO BE ASSUMED BY FIG FACIAL, FIG FACIAL WOULD NOT HAVE ENTERED INTO THESE TERMS OF USE WITHOUT CHARGING SUBSTANTIALLY HIGHER FEES.

    Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages.  In such jurisdictions, our liability is limited to the greatest extent permitted by law.

    YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THIS WEBSITE, THE PRODUCTS,

    THE SERVICES AND THE FIG FACIAL MATERIALS.

  • INDEMNIFICATION

  • You agree to indemnify, defend and hold harmless the Fig Facial parties from and against any actual or threatened suit, actions, proceedings (at law or in equity), claims, losses, obligations, demands, damages, deficiencies, judgments, settlements, costs, liabilities, and expenses (including reasonable attorney’s fees, costs, penalties, interest, and disbursements) arising from or related to your conduct with respect to (1) your use of, access to, or misuse of the website or services; (2) your breach (or alleged breach) of any of these terms of use; or (3) any activity using your email address and password by you or any other person accessing the website or services using your account or email address.

    Please note that some jurisdictions limit the extent to which a party may indemnify another. As such, the foregoing indemnity will apply to you to the extent permitted by applicable law.

  • SUSPENSIONS

  • As above, we reserve the right to terminate or suspend your Account and/or your access to this Website and/or the Services (or any portion, aspect or feature of the Website and/or the Services) immediately, with or without notice to you, and without liability to you, if Fig Facial, in its sole discretion, believes that:

    • you have violated or otherwise breached these Terms of Use;
    • any information provided by you is untrue, inaccurate, not current or incomplete; or
    • you, or any other parties, are obtaining unauthorized access to our Website, or any other systems or information of Fig Facial.

    These suspensions will be for such periods of time as Fig Facial may reasonably determine is necessary to permit the thorough investigation of such suspended activity.  Suspensions may result in the forfeiture and destruction of all information associated with you and your activities in connection with the Services.  

  • TERM & TERMINATION

  • Fig Facial may, from time to time, but is in no way obligated to, permit you to access and use this Website and the Services in accordance with these Terms of Use and in the manner more particularly set out herein. You acknowledge and agree (i) that access to this Website and the Services may not be available from time to time, may be amended, revised, replaced, suspended or terminated in whole or in part at any time and without notice, and (ii) that Fig Facial shall not, in any event, be responsible to you in any way should you be unable to access this Website and the Service at any time or from time to time. We may terminate these Terms of Use for convenience with no notice to you.

    Upon termination of these Terms of Use, you shall immediately cease and desist from all use of this Website and the Services.

  • CHANGES 

  • You are responsible for reviewing these Terms regularly.  Fig Facial  reserves the right, at any time, without notice to you, and in its sole discretion, to modify or discontinue the Services, these Terms, or any of our policies related to use of the Services.  We will not amend the Arbitration Provision or Class Action Waiver, described below, in a manner that adversely affects your rights or responsibilities in a material manner unless we give you a right to reject the amendment and/or the Arbitration Provision and Class Action Waiver in its entirety.  Revisions to these Terms or our policies may be provided through the Services, including by posting the revisions on the Services and updating the “Last Updated” date.  Such revisions will go into immediate effect once posted to the Services.  Continued use of the Services following such modifications to the Services, these Terms, additional terms and conditions for any service, or our other policies will constitute your acceptance of such modifications and revisions.

  • ARBITRATION PROVISION AND CLASS ACTION WAIVER (“the Arbitration Provision”)

  • THIS ARBITRATION PROVISION AFFECTS YOUR RIGHTS; PLEASE READ CAREFULLY BEFORE AGREEING TO THESE TERMS OF USE.

    Agreement to Arbitrate.  Except as otherwise explicitly provided in this Arbitration Provision, Fig Facial, and any bank or financial institution with which Fig Facial partners, together with their parent companies, wholly or majority-owned subsidiaries, affiliates, commonly-owned companies, successors, assigns, and any of these entities’ employees, officers, directors, and agents and their successors, assigns, affiliates, and service providers (collectively, the “Transaction Parties”) and you can elect to resolve any past, present, or future dispute or claim (“Dispute”) arising from or relating in any way to (i) the use of the Services, (ii) these Terms of Use, or (iii) the relationship between you and any Transaction Party in connection with any of the foregoing that cannot be resolved directly between you and a Transaction Party, by binding arbitration under the Consumer Arbitration Rules (“the Consumer Rules”) of the American Arbitration Association (“AAA”), rather than in court. (Solely for purposes of this Arbitration Provision, the term Transaction Parties also includes any third party providing any goods and/or services in connection with the use of the Website or any of the foregoing on behalf of a Transaction Party, if that third party is named as a defendant along with a Transaction Party in the same proceeding or a related proceeding.) 

    “Dispute” Defined. Except as otherwise explicitly provided in this Arbitration Provision, “Dispute” broadly includes, without limitation: any claims based in contract, statute, constitution, ordinance, tort, fraud, consumer rights, misrepresentation, equity, or any other legal theory; initial claims, counterclaims, cross-claims, and third-party claims; federal, state, and local claims; and claims which arose before the date of your use of the Services, including, but not limited to, any dispute or claim arising before the date you accessed the Website or agreed to these Terms of Use and any dispute or claim relating to (by way of example and not limitation): (i) the use, denial, or termination of the Services and/or the events leading up thereto; (ii) any disclosure, advertisement, application, solicitation, promotion, or oral or written statement, warranty, or representation made by or on behalf of a Transaction Party; (iii) any product or service provided by or through a Transaction Party or third parties in connection with the use of the Services or the relationship between you and a Transaction Party and any associated fees; (iv) a Transaction Party’s use or failure to protect any personal information you give a Transaction Party in connection with the use of the Services or your relationship with the Transaction Party; (v) enforcement of any and all of the obligations a party may have to another party in connection with the use of the Services or agreement governing the same; or (viii) compliance with applicable laws and/or regulations.

    Exceptions to “Dispute”. Notwithstanding any of the foregoing: (i) disputes or controversies about the validity, enforceability, coverage, or scope of this Arbitration Provision or any part thereof are for a court and not an arbitrator to decide; however, disputes or controversies about these Terms of Use or your agreements governing the use of the Services or with Transaction Parties as a whole are for an arbitrator and not a court to decide; (ii) any Disputes seeking to enforce or protect, or concerning the validity of intellectual property rights, will not be subject to binding arbitration under this Arbitration Provision; and (iii) any party may proceed with their individual claims in small claims court (or an equivalent court) if that option is available in the applicable jurisdiction and the amount in controversy falls within the small claims court’s (or the equivalent court’s) jurisdictional limits; but if that action is transferred, removed, or appealed to a different court, arbitration can be elected.  Moreover, this Arbitration Provision will not apply to any Dispute that was already pending in court before this Arbitration Provision took effect.

    Governing Law. The Federal Arbitration Act (“FAA”), 9 U.S.C. 1 et seq., and federal arbitration law apply to this Arbitration Provision.  There is no judge or jury in arbitration and court review of an arbitration award is limited, but an arbitrator can award an individual the same damages and relief as a court in an individual case and must apply and follow applicable substantive law, consistent with the FAA, and the terms of these Terms of Use and any agreement governing the use of the Website.  The arbitrator shall apply applicable statutes of limitations and honor privilege rules.  Any judgment on the award rendered by the arbitrator will be final, subject to any appeal rights under the FAA, and may be entered in any court of competent jurisdiction.  No arbitration award involving the parties will have any preclusive effect as to issues or claims in any dispute involving anyone who is not a party to the arbitration, nor will an arbitration award in prior disputes involving other parties have preclusive effect in an arbitration between the parties to this Arbitration Provision.

    JURY TRIAL WAIVER. YOU UNDERSTAND THAT ABSENT YOUR CONSENT TO ARBITRATION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A TRIAL BY JURY.

    Arbitration Procedures. Either you or a Transaction Party can initiate arbitration through the AAA or by filing a motion to compel arbitration of claims filed in court.  Regardless of who elected arbitration or how arbitration was elected, the party asserting the claim (i.e., the party seeking money damages or other relief from a court or an arbitrator) is responsible for starting the arbitration proceeding. If the AAA cannot serve and we cannot agree on a substitute, a court with jurisdiction shall select the arbitrator, who will apply the AAA rules and the procedures specified in this Arbitration Provision.  Any arbitrator must be a practicing attorney with ten or more years of experience practicing law or a retired judge.  Any arbitration will be governed by the then-current Consumer Rules, and its Procedures for the Resolution of Disputes through Document Submission (“Document Submission Procedures”).  For more information about the AAA and its rules, you may contact the AAA at American Arbitration Association, 120 Broadway, Floor 21, New York, N.Y. 10271, 1-800-778-7879, www.adr.org.  The Document Submission Procedures are included in the Consumer Rules.  The parties shall pay filing, administrative and arbitrator fees in accordance with the Consumer Rules.  If you cannot afford to pay your share of the fees and cannot obtain a waiver from the AAA, you can make a written good faith request for a Transaction Party to pay or advance such fees. Each party will bear the expense of its own attorneys, experts and witnesses, regardless of which party prevails, unless applicable law, these Terms of Use or an applicable agreement gives a party the right to recover such expenses from the other party.  If the arbitrator determines that any party’s claim or defense is frivolous or wrongfully intended to oppress or harass the other party, the arbitrator may award sanctions in the form of fees and expenses reasonably incurred by the other party if such sanctions could be imposed under Rule 11 of the Federal Rules of Civil Procedure.  The arbitration will be conducted by a single arbitrator solely based on written submissions and will not require any personal appearance by the parties or witnesses unless the arbitrator determines that a telephonic or in-person conference or hearing is necessary based on the request of one or more of the parties.  If an in-person hearing is necessary, it will be held in the federal judicial district in which you reside or at another location that is reasonably convenient to all parties.

    CLASS ACTION WAIVER. You and the Transaction Parties each agree that if arbitration of a Dispute is elected, the Dispute will be resolved in arbitration (not in court) only on an individual basis and not as a class, collective or other representative action.  To the fullest extent permitted under the FAA: (a) no arbitration will be joined or consolidated with any other unless all parties otherwise agree in writing; (b) there is no right or authority for any Dispute to be arbitrated on a class-action, collective action or private attorney general basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.  No arbitrator shall have the authority to issue any relief that applies to any person or entity other than Transaction Parties and/or you individually.

    Miscellaneous; Conflicts. Even if all parties have opted to litigate a Dispute in court, a party may elect arbitration with respect to any claim made by a new party or any claim later asserted by a party in that or any related or unrelated lawsuit (including a claim initially asserted on an individual basis but modified to be asserted on a class, representative, or multi-party basis).  Nothing in that litigation shall constitute a waiver of any rights under this Arbitration Provision.  If any portion of this Arbitration Provision is inconsistent with the Consumer Rules, with these Terms of Use, or your agreements governing the use of the Services, or with an arbitration provision in any agreement with a Transaction Party, this Arbitration Provision shall govern.

    Survival; Severance. This Arbitration Provision shall survive termination of the Website or these Terms of Use or of any agreement into which you enter with a Transaction Party; and, further, you understand and agree that this Arbitration Provision applies not only to these Terms of Use but also to any subsequent agreement (including without limitation any agreement governing the use of Website or Services) into which you enter with a Transaction Party.  If any portion of this Arbitration Provision is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this Arbitration Provision, except that: (a) if the Class Action Waiver is limited, voided or found unenforceable with respect to a Dispute that does not seek public injunctive relief and that determination becomes final after all appeals have been exhausted, then this Arbitration Provision (except for this sentence) shall be null and void with respect to such proceeding.  The parties acknowledge and agree that under no circumstances will a class action be arbitrated; and (b) if a claim is brought seeking public injunctive relief and a court determines that the restrictions in the Class Action Waiver or elsewhere in this Arbitration Provision prohibiting the arbitrator from awarding relief on behalf of third parties are unenforceable with respect to such claim and that determination becomes final after all appeals have been exhausted, the claim for public injunctive relief will be determined in court and any individual claims seeking monetary relief will be arbitrated.  In such a case the parties will request that the court stay the claim for public injunctive relief until the arbitration award pertaining to individual relief has been entered in court. In no event will a claim for public injunctive relief be arbitrated.

    RIGHT TO OPT OUT: If you do not want this Arbitration Provision to apply, you must send us a signed notice within 30 calendar days of the date on which you electronically submit an application for a product or service offered by a Transaction Party through the Website or Services.  You must send the notice in writing (and not electronically) to Compliance Officer, 2050 W.4th Ave. Vancouver BC V6J 1M9 Canada.  You must provide your name, address, telephone number, and state that you “opt out” of the Arbitration Provision.  Opting out will not affect the other provisions of these Terms of Use or any other agreement governing Website or with a Transaction Party.  If you do not opt out, you will be bound by this Arbitration Provision in these Terms of Use and any other agreement governing a Service or with a Transaction Party.  Please note that if you enter an agreement with a Transaction Party that contains a different arbitration provision with a right to opt out, opting out of this Arbitration Provision is not a rejection of the arbitration provision in the other agreement.  You will need to separately opt out of the arbitration provision in the other agreement if you do not want it to apply.

  • MISCELLANEOUS

  • These Terms constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter.  No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.  The section headings used herein are for convenience only and shall not be given any legal import.


    This Website and the Services are solely directed to individuals residing in Canada and the United States. We make no representation that materials on this Website or the Services are appropriate or available for use in other locations. Those who choose to access this Website from other locations do so on their own initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

    Anything not covered by the Arbitration Provision shall be governed by and construed in accordance with the laws of the State of Delaware (without regard to provisions relating to conflicts of law), except as to copyright and trademark matters, which are covered by Canadian federal laws.  You agree that any legal action or proceeding between Fig Facial and you for any purpose concerning these Terms or the parties’ obligations hereunder shall be resolved individually, without resort to any form of class action, exclusively in the courts of Province of British Columbia, Canada, and you agree to submit to the jurisdiction of these courts.  You waive any venue or inconvenient forum objections to such courts.

    To the extent applicable, these Website Terms of Use include the description of the Products that you purchase from us, and the cost, fees and/or charges payable by you for such Products. Subject to any additional terms and conditions presented to you at the time of purchase of a Product, these Terms of Use set out the entire agreement between us relating to the subject matter herein and supersede any and all prior or contemporaneous written or oral agreements between us.

    These Terms of Use are not assignable, transferable or sublicensable by you except with Fig Facial’s prior written consent.

    Fig Facial may assign its rights and duties under these Terms of Use at any time without notice to you.   

    No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. 

    Any heading, caption or section title contained in these Terms of Use is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof.

  • CONTACT INFORMATION

  • If you need to contact us regarding this Website, the Services or these Terms of Use, please reach

    out to us at:

    Fig Facial Inc.

    2050 W.4th Ave

    Vancouver BC V6J 1M9

    Attention: VP of Operations

    E-mail: hello@formulafig.com



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